Answering Service Begins to Embrace VoIP Technology

Released on = March 21, 2006, 10:57 am

Press Release Author = Todd Cardin

Industry = Telecommunications

Press Release Summary = Representatives from Specialty Answering Service will attend
VoIP Developer Conference. Specialty Answering Service prepares to tailor answering
service & call center services to customers utilizing VoIP.

Press Release Body = Todd Cardin of Specialty Answering Service announced today that
his company will attend the 3rd annual VoIP Developer Conference in Santa Clara,
California August 8-10, 2006. With VoIP technology becoming more a part of
telecommunications, answering services are forced to grow and integrate with change.
Being a twenty year veteran of the answering service business Todd Cardin did not
easily embrace broadband phone service. \"I didn\'t even know what VoIP was at
first,\" Cardin said. But his company quickly embraced it, becoming one of the first
answering services to integrate customers utilizing VoIP services within their
pre-existing infrastructure.

Voice over IP (VOIP) refers to the use of the internet protocol (IP) to transfer
voice communications in much the same way that web pages and e-mail are transferred.
Each piece of voice data is digitized in to chunks and then sent across the Internet
(in the case of public VOIP) to a destination server where the chunks are
re-assembled. This process happens in real-time so that two or more people can carry
on a conversation.

The advantages of VOIP are typically related to cost because it doesn\'t cost any
more to transmit this data across the street as it does across the country. Hence,
many consumer VOIP providers are able to offer long-distance service across the US
and Canada for a flat fee making them very competitive with the offerings from
traditional phone providers. The slightly lower sound quality sometimes associated
with VOIP as compared to landlines has proven to not be much of a deterrent.

Some answering services are following Specialty Answering into the VoIP market.
Many are not. Todd Cardin is not surprised. \"The answering service industry has
always been afraid of new things. Many see VoIP as a threat that will make
answering services obsolete.\", Cardin said. To the contrary, VoIP should open the
doors and actually enhance the answering service experience. It seems to be a
perfect match as a growing number of answering service customers seem to be internet
based companies.


Web Site = http://www.specialtyansweringservice.net

Contact Details = Specialty Answering Service
ATTN: Todd Cardin
PO Box 60368
King of Prussia, Pensylvania 19406
info@specialtyansweringservice.net

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